Frequently Asked Questions
What is the process? How do we get started?
First and foremost if you have not worked with us before we require you to fill out a new client info form and send back to us. Then, a $100 deposit is required to secure your spot in line. This down-payment gets you on our wait-list, and ensures that you are serious and ready to get down to business. After the form has been filled out and the deposit has been made we can chat via phone or email about what your wishes are with your design and paint job.
What is your lead time?
We are always booked out at least 4 months from the time you get your deposit in to the time you receive your freshly painted lid. Paint jobs usually take about a week to complete start to finish with a chrome based helmet taking longer due to the extra work involved. Some times of the year are more busy than others, typically January to May are very busy with the new racing seasons starting and November and December can be busy with the holiday season.
What is the deal with a chrome base?
We use the Spectra Chrome system, which we do in house to ensure the highest possible quality. Chrome is extremely time consuming and as such we need to do chrome in batches, so if you want a chrome base we need to wait until there are enough helmets needing chrome to do a batch. This is why adding chrome can significantly add to the lead time. Even though a chrome base is really neat looking it is very temperamental and all the stages of the chrome have to be done exactly right with plenty of time between stages for curing. We have found that if we try to push the speed of the chrome process it will produce unsatisfactory results, such as the chrome turning gold over time with exposure to the sun. This happens when the Spectra Chrome clear coat hasn’t had adequate time to cure before we start painting your custom design on top of it.
What is the best time of year to send my helmet in to get it back quicker?
We have found that late August thru October is a pretty good time to get in and out quicker than the other times of the year.
Do you do sponsorships or deals if we order more than one helmet at a time?
No, we are a small operation with very limited time as it is. Even if you feel that you could generate business by pushing our product we simply can’t and won’t give deals or sponsorships.
Where can I download design templates to sketch out a proposed design?
We offer Design Templates for download for your specific helmet.
(Note, if you have a different helmet than the template you see here email us and we can get one for your helmet for a more accurate drawing)
Will you copy a helmet design I like that I found on the internet?
Sorry but no, this is custom helmet paint…for you, why would you spend the money to have someone else’s design? If there is a style or a helmet that really speaks to you and what you really like we can use it as inspiration to generate a one off design for you.
Do you guys sell helmets?
Yes we sure do, we offer helmets from Arai, Bell, and Stilo as well as any accessory associated with those brands. We also sell and install helmet radio kits and Hans anchors.
What methods of payment do you accept?
We accept check, VISA or Mastercard, bank wire transfer, and cash. If you choose to use a credit card we incur a 3% fee to do so. If you choose to use a wire transfer a $30 dollar fee will be applied.